You downloaded HBO Max, signed up with a Roku account, and start streaming for 10-20 seconds and without crashing you suddenly return to the RokuTV homepage. Are you the one facing similar issues? Let us help you fix this problem on Roku while using HBO max and an overall workaround.
Method 1: Restart Roku and Router.
Before getting into the technical methods, restart your Roku and Router. Unplug your device from the wall socket and reconnect and turn it on after 60 seconds.
1 How to Fix HBO Max on Roku Not Working1.1 Method 1: Restart Roku and Router.1.2 Method 2: Update your Roku.1.3 Method 3: Upgrade your Roku.1.4 Method 4: Remove and Re-add the HBO Max channel.1.5 Method 5: Disable VPN.1.6 Method 6: Check if HBO Max is Down1.7 Conclusion:
This will give a soft reset to your device and eliminate any network issue. Now, check if the HBO Max Not Working error is fixed on Roku. If not, go to the next method. ALSO CHECK: How to Factory and Soft Reset Roku (Roku TV)
Method 2: Update your Roku.
If your Roku is not updated to its latest version, you will not be able to stream HBO Max smoothly on it. Follow the steps listed below to update your Roku. Step 1- Turn on Roku and press the Home button on the Remote. Step 2- Select ‘Settings‘ from the list of options on your screen. Step 3- Then, go to System and then System Update. Here, check for updates. If available, update your Roku.
Method 3: Upgrade your Roku.
HBO Max app works on Roku 9.3 and later only. If you are using an older Roku device, which no longer receives any update, you need to upgrade it if you wish to stream HBO Max it.
Method 4: Remove and Re-add the HBO Max channel.
It has been reported by several Roku users that the HBO Max Not working error on Roku can be fixed using this method. The steps involved in this method are listed below. Step 1- Turn on Roku and press the Home button on the Remote. Step 2- Select ‘Streaming Channels‘ and then, open ‘Channel Store‘ on it. Step 3- Search for the HBO Max channel in the list and then, click on the ‘OK‘ button on your remote. Step 4- Finally, select the ‘Remove channel‘ option and confirm it to remove the HBO Max channel from your Roku. And restart your Roku.
Step 5- Once Roku is turned on, again press the Home button on the Remote. Step 6- In the search box, type HBO Max and search for it. Step 7- Now, add the channel and check if it is working smoothly. If not, go ahead with the next method. ALSO CHECK: How To Turn Off Roku and Roku Player Voice
Method 5: Disable VPN.
HBO Max can be streamed on Roku only if you are located in the US. Thus, if you are using a VPN to hide your location or any other purpose, you will not be able to stream the HBO Max channel on Roku. Thus, you need to disable VPN to fix HBO Max Not Working error on Roku.
Method 6: Check if HBO Max is Down
While it’s unlikely, it’s possible that HBO and HBO Max aren’t working because they’re simply down. You could check the DownDetector site to see if anyone else is having issues. It’s also possible that a problem with your home Internet service is to blame, in which case you should contact your service provider. ALSO READ: How to Install & Setup Kodi v19.1 on Roku
Conclusion:
HBO Max channel can now be added to Roku for streaming all the HBO shows and movies. But, if you are facing an error while streaming HBO Max on Roku, you can use the above-listed methods to fix it. However, if we have missed out on any such useful method to fix HBO Max Not Working on Roku, then do let us know about it in the comments section below.
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