However, users have come across a problem with YouTube TV not working. Similarly, smart TV users have also experienced YouTube TV not working on smart TV. This guide will show you how to fix the YouTube App if it’s not working on your Samsung TV. Read on to know more.
“YouTube TV Won’t Load on Samsung TV”—Most Common Fixes
When experiencing this problem, it’s important to know if your Samsung TV model supports the YouTube TV service. If your Samsung TV was made before 2016, there’s a high chance that it does not support the app. When this is the case, settling for a newer TV model might be your only choice.
1 “YouTube TV Won’t Load on Samsung TV”—Most Common Fixes1.1 Method #1: Check If the YouTube TV Servers are Down1.2 Method #2: Power Cycle Your Samsung TV and WiFi Router1.3 Method #3: Clear the YouTube TV’s App Cache1.4 Method #4: Reinstall the YouTube TV App on Your Samsung TV1.5 Method #5: Update Your Samsung TV’s Firmware1.6 Method #6: Factory Reset Your Samsung TV2 Final Thoughts
Another factor is to check your internet connection and speed. If you’re using WiFi, make sure that the router is not too far away from your smart TV. Optimally, you’d want a download speed of at least 25 to 50 Mbps during a speed test to have no problems using the app. You can also disable Youtube shorts which can save on bandwidth. If you own a newer version of the Samsung TV and have no internet connection issues, follow the fixes below to fix YouTube TV when it won’t load on Samsung TV. Make sure to go over each fix and see which one works the best for your smart TV. Alternatively, if you have experienced YouTube TV buffering issues, read our guide to learn how to resolve this problem.
Method #1: Check If the YouTube TV Servers are Down
If you cannot log in to your YouTube TV account through the app or are unable to access the app, chances are there’s a problem with YouTube TV’s servers. Try checking sites like Downdetector and YouTube’s official pages on social media for server updates. Once you’re experiencing problems while the servers are up and running, try to follow the fixes below.
Method #2: Power Cycle Your Samsung TV and WiFi Router
Power cycling is a quick fix to most problems on your smart TV. It re-initializes all of its components and resets all running apps and processes. To power cycle your Samsung TV, follow the steps below: If you’re experiencing connection issues with your WiFi, you can try power cycling the WiFi router as well. To do this, proceed to these steps:
Method #3: Clear the YouTube TV’s App Cache
An app’s cache is one kind of temporary data that is stored on your smart TV to help it load faster and have better app performance. However, it can cause problems once it’s stored for too long and is not updated. To clear cache data of the YouTube TV app on Samsung TV 2020 models and greater, follow these steps:
Method #4: Reinstall the YouTube TV App on Your Samsung TV
If clearing the app’s cache didn’t work, you can try reinstalling the YouTube TV app from your Samsung TV. This is especially effective on older Samsung TV models, which don’t support clearing cache data. To reinstall the YouTube TV app on your Samsung TV, do the following: If you have the app installed but it’s outdated, you can choose to manually install the updates for YouTube TV on your Samsung TV. To do this, follow these steps: Once it’s updated, try using YouTube TV and check if it now works normally. If it still doesn’t work, we have an entire article on how to restart an app on Samsung TV.
Method #5: Update Your Samsung TV’s Firmware
Apps and features on your Samsung TV can start to malfunction once its firmware is not updated to the latest version. Firmware updates contain fixes to most errors, including support for certain apps. To update your Samsung TV’s firmware, follow the steps below:
Method #6: Factory Reset Your Samsung TV
If the fixes above didn’t work, your last resort is to proceed to do a factory reset on your Samsung TV. This resets your smart TV to its factory version and uninstalls all apps except for the preinstalled ones. It also deletes all user data, including downloaded content and saved passwords. To factory reset your Samsung TV, proceed to the steps below: Once you have the YT app working again, switch over to our guide on How to Go Frame By Frame on YouTube to get the most out of your YT time.
Final Thoughts
The YouTube TV app is a great way to have access to live TV and premium channels. To make the most out of your subscription, however, you’ll need to have the YouTube TV app running optimally on your smart TV. Hopefully, these fixes help you solve issues on the YouTube TV app when it’s not working or loading correctly on your Samsung smart TV.
